Shipping policy

 Processing time is 5-10 business days and shipping is 3-4 business days. If processing time should be longer you will receive an official update/notification by email.

Once your order has been fulfilled and you receive your tracking number, you become responsible for your package. Allie Kay's will not be held responsible for any lost, stolen or damaged packages.

If you have a package that has been lost, stolen, damaged or misplaced contact your local ups or usps.

USPS: https://www.usps.com/help/claims.htm

UPS: https://www.ups.com/gb/en/help-center/sri/los-dam.page

If you file a dispute AFTER receiving your order without any evidence of defective product or delay in receiving your order, please remember that is Chargeback Fraud; and my legal team will reach out.